Collection of information
Information collected through our website may include personal information about you (including identifiers, as set out in section 2 below). For example, personal information may be:
Information about your computer and about your visits to and use of the website (such as your IP address, location, browser type and user name) will be recorded when you log in to our website. This information may be used to identify you. We will treat this information as personal information.
We do not intend to collect personal data from children aged under 13. If you have reason to believe that a child under the age of 13 has provided personal data to us through our website and/or by using our services, contact us through the ‘Contact details’ section below.
We use log files in order to enhance your experience on our website and to analyse trends. Log files gather information, such as which URL you just came from, which URL you visit next, what browser you are using and your IP address. This information is used to analyse trends and to administer and operate our website.
Our website uses temporary cookies to keep a session open after a user logs in. We may use the information we obtain from the cookies in the administration of our website and to improve the usability of our website. These cookies help us recognize previous visitors and also identify the route history of users. We cannot identify any personal information stored in these cookies, nor can we gain access to any information stored on your hard drive. In addition, we cannot access information from cookies sent from other websites. Information collected will only be used as described above, and also to improve our website. Some browsers allow you to refuse to accept cookies. However, this may have a negative impact on the usability of our website.
The information that you post on our website, including your user name, can be viewed by other users of our website. If you use the discussion forum on our website, be aware that any personally identifiable information you submit on the discussion forum can be viewed and used by other users of our website. We take no responsibility for any information submitted to the discussion forum. Further requirements in relation to postings are set out under the heading “communication tools” in our website terms and conditions.
We will have access to and may use other information, such as number of users, traffic patterns and demand for the service, for the purpose of monitoring server and software performance as well as for our other internal purposes. We may also collect information about all system interaction with users while they are logged in. This information is owned by us and may be used to verify actions taken by a user or to better understand the behavior of users in order to improve our website.
Use of information
The personal information you provide may also be used by us (and our employees, officers, agents, contractors and affiliates as defined below) for the following purposes:
We operate our business in New Zealand. We may need to share some of the personal information we collect about you with organisations both inside and outside of New Zealand. Sometimes we may need to ask you before this happens. We may also disclose your personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
Advertising and third-party links
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or unauthorised alteration of your personal information. However, due to the nature of email and the internet, we cannot guarantee the privacy or confidentiality of your personal information. We may store your information in cloud or other types of networked or electronic storage.
When you provide us with personal information, that information may be collected, stored and processed on servers located outside of New Zealand. As electronic or networked storage can be accessed from various countries via an internet connection it is not always practicable to know in which country your information may be accessed or held.
Sensitive information, such as data entered during the registration process, is encrypted using SSL technology.
Without limitation, you have the following rights:
To exercise your rights, or if you require further information about how your personal data is used by us, you can contact us at: email@example.com.
You can also contact us if you have any questions or complaints about, or if you wish to restrict or object to how we collect, use, disclose, manage or store your personal information. Where we are required by applicable law to provide further information about or change the manner with respect to our use or disclosure of your personal information, we will use reasonable endeavours to do so.
We will respond to your request, where required by law, within one (1) calendar month from the date your request is received. We will inform you if this timeframe is not achievable and extend this timeframe as permitted by applicable law. We may charge a fee to cover the costs of meeting your request if your request is unfounded or excessive.
If we do not agree to provide you with access to, or to amend or erase, your personal information as requested or otherwise meet your requests, we will notify you accordingly. Where appropriate, we will provide you with the reason(s) for our decision and the mechanisms available to complain about the refusal. If the rejection relates to a request to change your personal information you may make a statement about the requested change and we will attach this to your record.
In some circumstances, and subject always to legal obligations to the contrary, we may not be in a position to grant access to your personal information or otherwise meet your requests with respect to your personal information.
We are required to keep your information for so long as is required for our business operations or by applicable laws.
Opting in and opting out
You can also withdraw your consent where provided or object to the further data processing of your personal data under certain circumstances. If we refuse any request you make in relation to this right, we will write to you to explain why and how you can make a complaint about our decision. The withdrawal of your consent will not affect processing of your information that you had consented to.
Users outside New Zealand
The information we collect may be processed in and transferred between your location and New Zealand. New Zealand may not have equivalent data protection laws to those in force in your location.
Linking and advertising
We may include links to third-party materials (Linked Sites) on our website as well as advertising. Advertisers or Linked Sites may ask you to provide information. We do not have control over the privacy policies of Linked Sites or advertisers. Further requirements about Linked Sites are set out in our website terms and conditions. Please read carefully their privacy policies to find out how they collect and process your personal data